Specialist dietetics support for you and your practice
Confused by conflicting information? Worried if you should change diets because of your pet's health? Or simply looking for a solution that better fits your own values?
Whether your cat, dog or other companion is healthy or has a diagnosed conditon, we help finding a clear solution!
Direct submission is only possible for Swiss pet owners.
Of course you are welcome from abroad, but submission should occur through your veterinarian due to legal limitations.
(prices on this page are final as not subjected to VAT)
Is a diet work-up the right next step?
Veterinarian first
A veterinary nutritionist can help in finding the right diet for healthy and diseased animals. In case your pet shows any signs that may indicate disease, we do have to rely on your veterinarian's findings to decided on the best nutrient profile. We think along but cannot diagnose. So in case you are worried about a condition, the advice is to see your veterinarian first.
When does it make sense?
When you are feeding the recommended amount of a complete commercial food, all essentials should be covered. This, however, does not immediately equal optimal balance! It is therefore always a good move to have your pet's nutrient intake assessed, but it is especially useful when mixes are prepared or when a diagnosis is made.
How a consultation works
1. Pick & prepare
The different consult types have different goals and prerequisites for your booking. You can find more information below on this page
2. Book & chat
After gathering the necessary information, you can pick a slot for our video meeting. Anything not covered during the booking can still be discussed here.
3. Advice & follow-up
You get a document with advice and a brief explanation for it. You keep us up to date so that we can (or suggest to) adapt the diet early should it seem necessary.
Four ways to get advice
Quick info
You just have a quick question that does not need a calculation? You are not sure if you already want a consult? With this service you can book 15 minutes to get some quick insights, no need need to prepare anything
Price: 40 CHF fixed
Diet check
Not sure of the current diet but also not ready to commit to a full optimisation? With this service we examine the nutrient intake and determine if you could or should change something. This can be upgraded to a diet optimisation afterwards.
Some preparation is needed on your part, which is specified below.
Price: 90 CHF fixed
Diet optimisation
Looking for a tailored plan according? This service integrates it all. If no recommendations are needed, it stops here and you'll not pay more than a diet check. Otherwise, adaptation will start after our meeting. This serves to discuss extra requirements and to estimate the total cost.
The same preparation is neededed as for a diet check.
Price: 160 CHF / h
Max: 400 CHF (490 CHF if upgraded from diet check)
Follow-up
Is a slight change needed after the original recommendation? Further queries and minor adjustments to an existing plan are handled through this service. Updates you provide are not charged! For more advanced changes (e.g. a new diagnosis or request of a new recipe), prices for optimisation apply.
New clinical findings should be forwarded with the booking.
Price: 50 CHF fixed
What to prepare?
About your pet
Identifying specifics
Name, species & breed, sex & neuter status, activity
Weight trends
Current body weight, gaining or losing (and how quickly)
If growing, parents' weight or estimated adult weight
Condition scores
Body condition score a mandatory score by your vet if diseased,
which is used to estimate ideal weight. Also preferred if healthy but
not mandatory if pictures from above and from the side are
submitted
Clinical work-up
Mandatory if a disease is suspected: relevant history, clinical
examinations, lab results, (working) diagnosis, current treatment
plan as well as the contact details of your veterinarian. Also
preferred if healthy.
Referral code
If referred through another professional, ask if they have a partnership key.
About feeding & management
Level of control
Are other pets in the house, and can they be fed separately
Is there unsupervised outdoor access with potential food sources
Diet composition
All current diet items, including treats, supplements, aids to give
medication, and their quantity (preferably gramm per day or week).
For food preparations it is important to indicate if the indicated
weight is cooked or fresh.
Diet handling
How food is stored and / or prepared
Diet history
Dietary approaches tried in the past, their result and for how long
they were tried. If the diet was changed recently, an indication since when.
This is especially important in cases of food intollerance /
allergy. Either a list of what has been fed before can be uploaded, or
you can tick on the intake form what has not been fed yet.
Feeding behaviour
Is appetitet increased or decreased? Does this change over time?
Further remarks
Any further wishes or questions you may have can be freely
indicated
Below you'll see a key of everything that will be asked during your booking. The exception is the quick info service for which you don't need to prepare anything!
More accurate information speeds up case handling and fewer follow-ups. In other words, a more thorough work-up reduces your total expenses! When vague indications are given, estimates will be used, which may be completely inappropriate for your animal. Power through the inconvenience now, and save later!
For diet optimisation, a rate of 160 CHF/h is charged as the effort for a case can differ markedly. Think of multiple recipes (e.g. during sport season), multiple diseases etc. During our call, an estimate will, however be given for you to consent to or decline. In case of the latter, on a diet check will be charged. Optimisation, however never exceeds 490 CHF.
For the quick info, the diet check and the follow-up, prices are fixed.
Do consider, the more accurate your info, the fewer follow-ups you would have!
Follow-ups are meant for quick adaptations or questions. For example, everything is fine, but your pet is slowly gaining weight.
Should you wish for another diet when on holiday, or should a new recipe be needed due to health reasons, this becomes an optimisation. Your confirmation to go ahead is, however, asked before optimisation is started.
Healthy animals can definitely get advice without having to go to a vet first. This does mean, that you confirm there is no suspicion of a condition. Although details on the clinical work-up are only mandatory in diseased animals, it is encouraged to provide the clinical record from your pet, to ensure your recommendation can be optimally individualised.
With some professionals, there are cooperation contracts to make referral and billing more efficient. The referring professional will receive the invoice instead of you.
It also means that we work together to improve their own direct advice!
In short - NO - absolutely not! On the contrary, your feedback over time is highly appreciated as it enables to improve future advices. Just mail them with the subject "Update" and your client number.
Every follow-ups is billed and you are informed beforehand if they would be considered an optimisation.
Frequently asked questions
Ready to work together or do you still have an open question?
Get in touch with us and discover how we can support you and your pet!